Have you ever placed an Amazon order only to decide to change your mind after it arrived? Or did you receive a damaged or non-ordered package? If so, you may want to request a refund and refuse delivery. But how is that accomplished? What repercussions result from declining an Amazon delivery?
All of these topics and more will be addressed in this post. We’ll go over how to return a box you’ve already received, how to refuse delivery of a shipment that has already been sent, and how to cancel an order before it ships. Additionally, we’ll explain what happens if you decline delivery, how long it takes to receive a refund, and what to do in the event that you run into any issues.
You will know how to refuse delivery of an Amazon shipment in any circumstance and receive a refund at the end of this article. Let’s begin, then!
Methods for Cancelling Orders before Shipment
Cancelling the order before shipment is the simplest method to prevent receiving a package that you don’t expect. You must do the following actions to accomplish that:
- Go to your Amazon account and select Your Orders.
- Locate the disputed order, then select Cancel Items.
- After making your selections, click Cancel Checked Items to end the transaction.
A confirmation message will appear on the screen if you can cancel the order. Additionally, Amazon will send you an email confirming the cancellation. You won’t be able to cancel a purchase once it has started the shipping process, though. You will have to wait for the shipment to arrive before refusing delivery in that scenario.
How to Deny a Package That Has Already Shipped Delivery
You can refuse delivery of the box when it comes if you wish to cancel an order that has already shipped. You must do the following actions to accomplish that:
- Tell the delivery person that you would like to decline delivery and request that they take the product back when they arrive.
- If the shipment was placed in your mailbox or at your door, get in touch with Amazon customer support right away and let them know you would like to decline delivery.
- If a third-party courier (like UPS or FedEx) delivered the box, get in touch with them directly and ask them to come get it.
A package will be returned to Amazon or the vendor if you refuse delivery. Once Amazon or the seller receives the delivery, you will be refunded.
How to Return an Already-Received Package
Within 30 days of receiving the package, you can return it to Amazon or the seller if you decide you no longer want it. You must do the following actions to accomplish that:
- Go to your Amazon account and select Your Orders.
- Click Return or Replace Items after locating the disputed order.
- Choose the things you wish to return and provide a justification.
- Print a return label by following the on-screen directions, then carefully package the products.
- Either arrange for a pickup or drop off the package at the specified location.
Once Amazon or the seller receives the delivery, you will be refunded. However, you can be assessed a restocking or shipping fee, contingent on the cause for the return and the item’s condition.
What Takes Place If You Refuse an Amazon Package Delivery?
You should be aware of the following when refusing delivery of an Amazon package:
- The product’s purchase price and any relevant taxes will be refunded to you; however, the shipping fee will not be reimbursed.
- After the shipment is received by Amazon or the seller, the refund will be made to the original payment method used within three to five business days.
- You will get a complete refund if Amazon fulfills the package, either directly or indirectly. But, if the package was sold by someone else and wasn’t delivered by Amazon, the seller might take money out of your refund for shipping or restocking.
- You will not be refunded if you refuse delivery of a gift or promotional item that you received from Amazon.
- Rather, you will need to seek a gift card or an exchange and return the item within 30 days of receiving it.
- If you denied delivery because the item you received was damaged or incorrect, you can get in touch with Amazon customer support to ask for a refund or replacement.
What justifies refusing an Amazon delivery?
You may want to decline delivery of an Amazon package for a variety of reasons. Among them are:
- You no longer want the item because you changed your opinion about it.
- Because you want to save money, you find a better price elsewhere.
- Either someone else ordered the item for you without your consent, or you ordered it by mistake.
- You don’t want to bother with returning a damaged or incorrect item that you received.
- Because you were dissatisfied with the item’s performance or quality, you wish to avoid being let down.
As long as you do it correctly and quickly, you have the right to deny delivery of an Amazon shipment for any reason.
How to Prevent Amazon from Sending You Unwanted Packages
Being cautious while placing an order and verifying the data before confirming it is the greatest method to prevent receiving unsolicited items from Amazon. The following advice will assist you in doing so:
- Verify that you are signed into your personal Amazon account and not someone person’s.
Before placing an order, confirm the payment method and delivery address. - Make sure you ordered the right item and quantity by going over the order summary and the email confirmation.
- You can use your Amazon account or email notifications to keep track of the status of your order and the date of delivery.
- Try to cancel an order as soon as possible before it ships if you decide to change your mind.
By using these suggestions, you may lessen the likelihood that Amazon will send you undesired packages and save time and money.
An overview
This article has taught us the various circumstances in which we can decline delivery of an Amazon package. The following are key things to keep in mind:
- By selecting Cancel Items under Your Orders in your Amazon account, you can cancel a purchase before it ships.
- By notifying the delivery person, getting in touch with Amazon customer support, or contacting the third-party carrier, you can deny delivery of a product that has already shipped.
- To return a delivery that you have already received, navigate to Your Orders in your Amazon account and select Return or Replace Items.
- The item price and any relevant taxes will be refunded to you within three to five business days of the product being received by Amazon or the seller; however, the shipping cost will not be reimbursed.
- If a third-party seller sold the box, or if you return it for a reason other than receiving a damaged or incorrect item, you can be assessed a restocking or shipping fee.
- When placing an order, exercise caution and double-check the information before confirming it to prevent receiving unwanted goods from Amazon.
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FAQs
How do I refuse an Amazon package?
You can use Your Orders to refuse or return the delivery if your order was shipped straight from Amazon and cannot be altered. If a third-party vendor ships your order directly and it cannot be altered, get in touch with them. See Contact Third-Party Sellers for additional details on how to get in touch with the vendor.
Can I refuse to accept a delivery?
You can have someone else decline the delivery on your behalf, or you can personally deny it when the courier gets at your address. Call the courier service and let them know you don’t want the delivery if you weren’t home when it came and it had been dropped at your door.
What happens if you don’t accept an Amazon package?
Should you still receive delivery notifications or not see a cancellation option in Your Orders, kindly decline the order when it is delivered. If the payment has already been made, we will return the money to the original payment method for your cancelled orders.